Privacy Policy

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Privacy Statement

At Busselton Skylights, we are committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles (APPs) set out in the Privacy Act 1988 (Cth). This Privacy Statement outlines how we collect, use, disclose, and protect your personal information.

Information We Collect

We may collect the following types of personal information:

• Contact Information: Including your name, email address, postal address, and phone number.
• Project Details: Such as the address of the property where installation services are required, project specifications, and any other relevant information provided by you.

How We Use Your Information

We use the information we collect for the following purposes:

• To provide installation services and fulfil contractual obligations.
• To communicate with you about project updates, scheduling, and any other relevant information.
• To respond to inquiries and provide customer support.
• To improve our services and customer experience.

Disclosure of Information

We may disclose your personal information to third-party contractors, subcontractors, or suppliers who assist us in providing installation services to you. These parties are contractually obligated to use your information only for the purposes of providing services to us and are prohibited from sharing or using your information for any other purpose.

We may also disclose your information when required by law or in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

Your Rights and Choices

You have the right to access, update, or delete your personal information held by us. You can also opt out of receiving communications from us by contacting us using the details provided below.

Data Security

We take reasonable steps to protect the security and confidentiality of your personal information. We use appropriate technical and organisational measures to prevent unauthorised access, use, disclosure, alteration, or destruction of your information.

Changes to this Privacy Statement

We may update or modify this Privacy Statement from time to time to reflect changes in our practices or legal requirements. Any changes will be effective immediately upon posting on our website.

Contact Us

If you have any questions or concerns about our Privacy Statement or our handling of your personal information, please contact us.